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Feb. 16,
2011 —
Microsoft Corp.
today announced
that Microsoft
Dynamics CRM
2011 for
on-premises and
partner-hosted
deployments has
been completed
and released for
customer
download. This
release
complements the
latest version
of Microsoft
Dynamics CRM
Online, which
delivers
Microsoft
Dynamics CRM
2011 as an
on-demand
service from
Microsoft’s
datacenters and
was launched
into 40 markets
and 41 languages
in January. With
a single
multitenant code
base across
cloud and
on-premises
deployment
models,
Microsoft
Dynamics CRM
2011 delivers
the Power of
Productivity to
sales, service
and marketing
organizations
worldwide.
Microsoft
Dynamics CRM
2011 is now
globally
available and
existing
customers with
active Microsoft
Software
Assurance
agreements can
access the new
version
immediately via
the
Microsoft
Download Center.
In addition,
Microsoft
announced the
new release
scaled to
150,000
concurrent users
in a single
instance while
delivering
sub-second
response times,
once again
raising the bar
for performance
and scalability
in the CRM
industry. The
new benchmark
results will be
detailed in a
Microsoft
Dynamics CRM
performance and
scalability
white paper that
will be
delivered in the
coming weeks.
“The need to
build deeper and
more profitable
relationships on
a global scale
remains a CIO
top priority,”
said Mark
Barrett, senior
vice president,
CRM, Avanade.
“The combination
of Avanade’s
deep experience
in solution
development and
Microsoft
Dynamics CRM
2011 enables us
to deliver
comprehensive
CRM capabilities
to our clients
through
on-premises
deployments as
well as a
software-as-a-service
offering.
Microsoft
Dynamics CRM
2011 provides a
platform for us
to help
companies
strengthen
customer and
partner
relationships,
increase
productivity,
and collaborate
across the
organization.”
Microsoft
Dynamics CRM
2011 provides
customers and
partners with a
wide range of
benefits,
including
point-and-click
configurability,
enterprise
scalability, and
easy
interoperability
to existing
applications and
databases. It
delivers the
Power of
Productivity for
users in
organizations of
all sizes
through its
focus on the
following:
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Familiar
experiences
through
a
next-generation
native
Microsoft
Outlook
client,
browser-based
and
mobile
access,
RoleTailored
design,
and
advanced
user
personalization,
improving
user
adoption
and
giving
users
easy
access
to the
information
they
need to
be
successful.
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Intelligent
experiences
through
guided
process
dialogs,
inline
business
intelligence
for
performance
and goal
management,
and
real-time
dashboards,
providing
the most
up-to-date
information
critical
to
enabling
sales,
service
and
marketing
professionals
to do
their
jobs
effectively.
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Connected
experiences
through
flexible
cloud
development,
Windows
Azure
interoperability,
contextual
Microsoft
SharePoint
capabilities
and the
new
Microsoft
Dynamics
Marketplace,
making
it easy
for
customers
and
partners
to
configure
and
customize
Microsoft
Dynamics
CRM to
meet
specific
business
needs. |
“Microsoft
Dynamics CRM
2011 brings a
whole new level
of productivity
to sales,
marketing and
customer service
departments,”
said Terje
Laugerud, CEO,
CIBER
International.
“The focus on
familiar,
intelligent and
connected
experiences
appeals to our
customers and
provides an
ideal platform
for CIBER to
deliver
innovative CRM
solutions to
customers in a
range of
industries.”
Integrated
within Microsoft
Dynamics CRM
2011, the
Microsoft
Dynamics
Marketplace
is available
today in 20
markets and
currently offers
more than 1,400
partner
offerings for
solutions and
services. This
online catalog
is an easy way
for partners to
market and
distribute
solutions to
Microsoft
Dynamics
customers,
whether online,
on-premises or
partner-hosted.
The marketplace
enables
customers to
quickly search,
discover and
apply
industry-specific
applications and
solution
extensions from
Microsoft and
its partners to
help them
accelerate and
extend their CRM
and ERP
implementations.
Microsoft
Dynamics
Marketplace is
available in
Austria,
Australia,
Belgium, Brazil,
Canada, Chile,
Colombia,
Denmark,
Germany, France,
India, Italy,
Japan, Mexico,
Netherlands,
Portugal,
Russia,
Switzerland, the
United Kingdom
and the United
States.
More information
about partners
and customers
deploying
Microsoft
Dynamics CRM
2011 can be
found at
http://crm.dynamics.com.
Those who want
to follow and
engage with the
Microsoft
Dynamics CRM
community can do
so at
@MSDynamicsCRM,
#crm2011. |