Issue 1

Spring 2009

 



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Tight Budgets? Do More With Less

We all know the story and all of our businesses have been impacted to some degree: the economy is in recession and personal and business spending is down. For some businesses that means painful layoffs and cutbacks but for all businesses it means belt-tightening and doing more with less. When it comes to your Microsoft Dynamics accounting system, there’s probably untapped capability that you’re not taking advantage of. Untapped potential waiting to help your business work smarter, save time and money, and do more with less.

New features

If your business is like most businesses, you have been upgrading your Microsoft Dynamics software but may not be taking advantage of all of the new features. If you haven’t upgraded, now may be the time, there may be new features available that could save your business time and money. In your Dynamics installation folder or on your software CD/DVD you should be able to find a Summary of Changes document that outlines all of the new features and capabilities in the newer version of your software. Note, the documents are not always cumulative, so you may need to find the SOC document for the last few versions.

Newer versions of Dynamics have a lot of new capabilities like the ability to email invoices, automatically pay subcontractors when you are paid, improved material requirement planning, just to name a few. Carefully review these new features, there are sure to be some that you can begin using with little to no setup or implementation time that could have big benefits for your business. And while you’re at it, take a look at even old functionality that you may not be using. For example, if you’re not using project costing capabilities, now may be the time to implement projects to get a handle on project expenses and employee utilization.

In virtually every implementation there is at least one time or money saving new feature than can be implemented, and since you have already paid for this new functionality, you only have to invest a little time or maybe a few hours with your reseller to begin reaping the benefits.

Automation

There is a lot of automation capability that you may not be taking advantage of. Simple automation steps could save your company big! By automation, we’re referring tousing technology to perform or eliminate a repeating, labor intensive task.

One example of this is our new Consolidated Invoice add-on for SL. For an investment of a few thousand dollars in software and implementation you could recognize tens of thousands in savings. A large Fortune 500 client implemented Consolidated Invoicing and cut their number of invoices from 10,000 per month to 3,000 per month. Resulting in an annual savings of $30,000 per year on postage alone!

A great product independent automation tool is KnowledgeSync by Vineyardsoft Corp. Visit http://www.knowledgesync.com This tools works at the database level and allows you to build queries to check for various database conditions. When a condition is met, the software automatically launches one or more tasks that you configure: generating reports, sending emails, sending text messages, running SQL statements or external programs, and much more. For example, you can set a query to watch for any customer whose balance goes over their credit limit, and then automatically send an email notification to the credit manager. You could take this one step further and generate a statement report and automatically email that to the customer. The potential here is large and savings can be significant with a modest investment of time and money.

Business Intelligence

If you are not taking advantage of some kind of Business Intelligence product, you could be missing important data and key insights into your business. Businesses with a modern accounting and ERP system accumulate mountains of data. Add in a CRM system and the amount of data increases significantly. The competitive advantage lies in being able to harvest and analyze the data.

There are a large number of Business Intelligence products available for the Dynamics family: BIO, FRx, SharePoint, SQL Analysis Services and others. For additional information on these Business Intelligence products, visit http://www.microsoft.com/dynamics/businesneeds/business intelligence and reporting.mspx.

For example, if your customers typically purchase every 90 days and your system can’t tell you which customers are approaching that 90 day mark so that your sales people can follow up with them and make sure to get their order, there is a chance they could purchase from someone else. Even if this only happens to 1% of your customers in a year, if you have 1000 customers and the average profit from a sale is $1000, that’s $100,000 in lost profit in a year. A Business Intelligence solution could alert you via dashboard, report or email when a customer has hit the 90 day point without placing an order, allowing you to act proactively to engage the client.

This is just a small example, but Business Intelligence can have that kind of impact on your bottom line. The key is to start thinking about the biggest vulnerabilities in your business: cost of goods, employee utilization, repeat sales, what could have a big impact on profitability with just a small percentage increase. A BI solution can allow you to monitor those variables in near real time and react accordingly. The cost of a key component increases; you can find out instantly and increase your selling price to protect your profit margin. Utilization of a particular employee drops; reassign the employee to another project. The data is already in your system, BI lets you harvest it and put it to use!

When it comes to your Microsoft Dynamics solution, chances are there is a lot of potential in your software waiting to be unlocked, potential that can have a big impact on your bottom line with minimal investment of time and money. In this economy, that just makes good business sense.
 

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